I’m the head of HR at a medium size company of 350 employees. We conduct a great deal of technical training for our employees and I’m convinced that’s valuable and necessary. However, when it comes to "soft" training employees on interpersonal and leadership skills, I have a hard time seeing the value. We’ve tried a couple of lunch presentations but I didn’t see any long term use. How does that stuff add to the bottom line? (more…)

I am a program director for a provider of school services. We have no HR department so I find it very challenging to provide in-house "counseling" for our employees and still maintain professional boundaries - you know, those times when someone is in crisis but may not need to get into therapy, just needs immediate support and a way to work through something. (more…)